TimeWave: performance analysis app

We care about our sensitive data a lot. Is it safe with TimeWave?

Our application and database meet the highest data security standards. It was designed in Germany, the country with the toughest data security regulations

Can I switch from "Sole User" to "Pro" subscription and back?

Definitely! It depends on the number of active users. While being a sole user, you can switch to "company use" by adding (inviting) more users to your workspace. The opposite is also true: by deactivating other users you can switch back to "sole use". The new mode comes into effect immediately if you are on a paid subscription. On a trial subscription, nothing actually changes.

Is TimeWave resource-friendly?

The extension is lightweight and consumes minimal resources (both processing and network bandwidth). It switches off on tabs other than targeted and gets disabled at all when the browser window is inactive.

My organization uses software not indicated among supported by TimeWave. Can I request such support or join waitlist?

We are constantly expanding the list of supported software applications, both web-based and desktop. You can keep an eye on our progress by subscribing to our monthly news email. In addition, registered users are entitled to request software package support via feedback form. Statistically, we add 1-2 new data collection templates every month, and amount of requests for a particular app counts towards priority!

How is this end-to-end encryption works? Can my sensitive data be somehow compromized?

Client-server data packages are HTTPS (secured) let alone the absence of sensitive data in them. Our support team has a very limited access to the data strictly on a need-to-know basis. Your data is safe! More FAQs..