The Maker Barn Studio

How long will my order take?

Non-custom items: Typically ship within 1-3 business days. This section includes most maker supplies, pre-made favourites, and clearance items Some exceptions apply, which will be noted on the product page. Custom / made-to-order items: typically ship within 5-15 business days, depending on current workload and the complexity of the build. Custom and made-to-order items are processed in the order they are received.

Where do you ship from?

All items ship from Saskatchewan, Canada. For standard delivery, we choose the most cost-effective option. Express delivery is also available. FOR US CUSTOMERS: Customs and duty tariffs are included in the price you see. No surprises at the border! FOR INTERNATIONAL CUSTOMERS: All duties, taxes, customs fees, exchange rates, and import charges are the responsibility of the buyer.

Can I cancel my order?

Custom ordersOnce a custom order has entered production, it cannot be cancelled, as materials and labour are committed specifically to your build. If a custom order has not yet begun, cancellation may be possible. Any refund issued will be minus applicable transaction or processing fees. Please contact us as soon as possible to check the status of your order.

What is your return policy?

We accept returns on eligible ready-to-ship items and maker supplies within 14 days of delivery, provided items are unused and in original condition. Custom items are final sale and are not eligible for return or exchange. Full details can be found on our Returns & Craftsmanship Guarantee page.

What if there’s an issue with workmanship?

All finished gear—both pre-made and custom—is covered by our craftsmanship guarantee. If you believe there is a defect related to construction or materials, please contact us within 14 days of delivery. We will review the issue and offer repair, replacement, or resolution as appropriate. Normal wear, improper use, incorrect sizing selections, or damage from use outside the item’s intended purpose are not covered.