Hamming AI

Can you test interruptions and barging?

Yes. We simulate realistic caller behavior including interruptions, barging in mid-sentence, long silences, and unexpected inputs.We also simulate background noise, elderly callers, fast/slow speakers, and emotional conversations - the real-world scenarios your agents will face.

How does Hamming measure voice agent quality?

We measure voice agent quality across three dimensions: conversational metrics, expected outcomes, and compliance guardrails.Conversational metrics include turn-taking latency, interruptions, time to first word, talk-to-listen ratio, and more - tracked across both tests and production calls.Expected outcomeslet you define what success looks like for each call: did the agent collect the required information, complete.

Which security & compliance standards do you meet?

Hamming maintains SOC 2 Type II compliance and supports HIPAA.For healthcare deployments, we can sign a Business Associate Agreement (BAA).

What scale of load testing can you generate?

Enterprise load tests can run 50K+ concurrent test calls across inbound, outbound, or direct WebRTC paths, with concurrency shaped to your voice platform and test plan.

What does a 'health check' actually do?

Every few minutes we replay a golden set of calls to detect drift or outages (model changes, infra incidents, prompt regressions).We send email and Slack alerts when we detect issues - so you catch problems before your customers do.