deliver-e

Why choose deliver-e?

deliver-e is designed to help businesses scale with speed, simplicity, and cost efficiency. Our seamless cross-border solution ensures faster deliveries, transparent pricing, and hassle-free logistics so you can focus on growth.

How do I check where my parcel is?

Parcels can be tracked using exceptional tracking tools that provide visibility as shipments move through the air cargo network. Tracking is typically available via an air waybill (AWB) or shipment reference number, with status updates from acceptance through delivery. For deliver-e parcel movement, please check here

What package sizes and weights can I ship with deliver-e?

This service is designed for fast-moving e-commerce parcels that fit efficiently within passenger aircraft belly space. Shipments generally support small packages and cartons up to airline-defined limits (often up to approximately 32 kg per piece), subject to aircraft type and route. Customers should always confirm exact size and weight limits based on origin, destination, and operating airline.

How does this service support sustainability and lower environmental impact?

Our airline-powered courier service makes use of existing passenger flights, maximising airline belly capacity rather than adding additional delivery vehicles. This model supports lower emissions per shipment and aligns with airline sustainability initiatives such as fuel efficiency improvements and the use of Sustainable Aviation Fuel (SAF). Further details on sustainability commitments can be found here.

Can I ship hazardous or dangerous goods using deliver-e services?

No - standard courier and e-commerce parcel products do not accept hazardous or dangerous goods due to safety and regulatory requirements. Certain regulated items may only be shipped under approved Dangerous Goods services that comply with IATA requirements and require prior authorisation. Guidance on hazardous materials handling is available here.