Introduction to Control Catering Application

Do your Company Policies & Procedures protect your establishment if something goes wrong?

It is an important subject and is often only realised after an accident or near-miss. Owners then realise they need a solution like Control Catering, by which time it might be too late. When a problem occurs it all comes back to the Owner or CEO of the company and its procedures. Having systems and evidence in place designed to avoid issues goes a long way towards preventing prosecution.

What are the problems that systems like Control Catering are solving?

One of the most important points is that no staff member should give out verbal information about ingredients. The concise and accurate recipe sheet which for instance, Control Catering will guide you to create, provides the written documentation and due diligence that can be presented to the customer whose well-being is of the utmost importance.

Is making no decision regarding allergen management a good idea?

Making no decision regarding allergen management is not a good idea. It is important for any business that handles food to take responsibility for the safety of their customers, particularly those with food allergies or intolerances. Failure to properly manage allergens can have serious consequences for customers, including illness or even death, as well as legal consequences for the business.

What is the proposed Owen's Law?

Owen Carey was 18 years old in 2017 when he tragically died as a result of an anaphylactic reaction to food he had eaten. His family have launched a campaign to legally require restaurants to provide information about the top 14 allergens on the face of their menus.

Why systems save money and help the business to improve its bottom line?

Proof with due diligence system - if things go wrong you are saving on legal costs. Cross check historical price of products against different suppliers. Exact costing on components and recipes - no guess work. Can see when prices need to be increased. Helps you stick to your HACCP plan for kitchen management keeping your 5 star food rating.