QuantumSubro by Travelers

What sets QuantumSubro apart from the competition?

A risk-free approach with no upfront costs. A dedicated QuantumSubro team with industry and state-specific expertise that utilizes specialized handling techniques to pursue even the most complex losses. Key performance indicator reporting that provides transparent and insightful claim information allowing our clients to identify loss trends and implement appropriate risk control strategies.

What is subrogation?

The legal right to reimbursement for damages or losses from the responsible party or responsible party’s carrier.

How is responsibility determined?

Duty: They failed to follow laws or act with care to prevent your harm. Breach: They knowingly or carelessly failed to fulfill their legal or ethical obligations. Causation: Their breach was the direct cause of your loss or damages. Damages: They caused you verifiable loss or damages.

How do you begin the subrogation process?

After an initial investigation and retention of needed experts to determine the cause of loss, the first formal step in the process is to send a notice letter to all responsible parties. The letter should include the following information: Preliminary information: The date, location, claim number, insured's name and insurer's name.

How much is a typical recovery and how long will it take?

Unlike a lawsuit that can result in compensatory and punitive damages, the demand in the subrogation process is typically based on the actual cash value or market value of the loss. Cycle times for losses depend on the line of business and complexity of the loss. Recovery time can range from months to a number of years.